You are already in
Bedside Witness
Something feels wrong. Staff are dismissing you. You need a Bodyguard in that room — documenting what is said and what is given, asking the questions you cannot.
Put a Bodyguard in the room
Request a Bodyguard
In the Hospital, or Discharging
Still in that bed? Or are they sending you out?
Pick which one this is. The first 48 hours after they leave are critical.
You need professional eyes in the room — and a professional record in the archive.
If that already sounds like you, pick the moment.
Still in that bed
They are in that bed without you. Or you are in it, and something feels off. Or it is surgery in the morning. The hospital will tell its own story. Who tells yours?
Put a Bodyguard hereDischarging
They are sending you home, or to a facility. The first 48 hours are critical. Come through them steady and recovery holds. Decline in them, and some of the damage does not come back.
Put a Bodyguard hereThis hospital visit: Still in that bed · Discharging
Pick the reason you need us in that hospital.
Family cannot go
Family Proxy
They have to go to the hospital. You cannot go with them. We go. Same record. We brief you on a schedule — not the hospital’s “we’ll call if anything changes.”
Go with themSurgery or a procedure
Surgery Day
They will be under. They cannot speak. You need someone who knows that room — before, in the wait, and when they wake. A witness who is awake for you.
The surgery laneIf this is you
You will be sedated. You need someone in that room who understands what is happening — and who is there for you, not for the hospital.
If this is your person
You cannot get there. The phone says “stable.” You still do not know. You need a Bodyguard you hired in that bed space, briefing you in plain language.
A Bodyguard stays with you. We watch. We document what they say and what they give. We ask the questions you are afraid to ask — and the ones you did not know to ask. We tell your people the truth. We do not work for the hospital.
Discharging — home or a facility? That is the other card on this page. Surgery as its own lane? That is Surgery. Not in a bed — a diagnosis at home, no aide? That is Your illness. Already in a nursing home, memory care, or assisted living? That is the facility door.
What we can actually do in that room
We cannot take over the hospital. We can make sure you are not alone, and that the truth has a licensed witness. That is the whole offer.
Expertise without escalation
We are an objective third party. We do not take over the floor. We do not argue with the team in front of you. Staff keep working. The routine stays.
We are a quiet Bodyguard in the room. We look. We document. If something must be raised, we raise it through the hospital’s own chain, and we tell your people — not as a scene.
A licensed record, kept for you
You keep it even if you never have to show it. We still document what was said and what was given, the day it happens.
Start at the hospital. Continue when you land at home. If later a doctor, an agency, or counsel needs to see how it was at discharge and how it was in the first weeks, the record already exists. A Bodyguard’s record is a licensed record — written as it happens, by a licensed healthcare professional, only for you, not for the hospital. You can ask for it.
Surgery day, honestly
The valuable product is not standing over the surgeon. It is everything around the operation, when you are awake, consenting, waiting, and waking up. That is where rushed consent, missed allergies, and “nobody told the family” actually happen.
- Before: we help you ask the surgeon and anesthesia. Who is operating. Site. Allergies. What happens if X.
- Day of: we stay in pre-op for identity, consent, and site mark. We sit with your family in waiting. We get PACU updates. We are there when you wake.
- If something looks wrong: we tell the nurse, the charge nurse, and your family immediately. If you already named a specialist, we call them so your family knows what to request. The hospital still writes the order.
- Inside the operating room: we can ask. The hospital decides. We do not sell “our NP will monitor your surgery.” That is not a product we can keep.
What you walk away with
- A Bodyguard in the room who is yours, not theirs.
- A written log of what was said and what was given.
- Plain language to the family, on a schedule you set.
- Questions asked out loud when you are scared or sedated.
- Immediate escalation through the hospital’s own chain — to the specialist you chose, and to your people. Decided with you while you could still decide.
- You are not alone with only the hospital’s version of the story.
What we will not promise: that we can make them treat you right, take over the hospital’s nursing, operate, or write orders. We are a witness you hired. That is how we stay in the room — and how we stay on your side.
Do not let them go in with only the hospital in the room.
If you are the patient, say so. If you are the family out of town, say so. If it is surgery in the morning, say so. We will tell you whether we can be there — and what we can actually do.
Request a Bodyguard in the hospitalText or call (630) 415-0222 — answered right away, day or night. No menu.
Pick where they are going — or start before they leave.
Hospitals may not allow some patients to leave without arranging home care. Contact us before you sign with any agency. We know who can do the job well — in practice, not just on paper.
Before they leave
The discharge
Meds, papers, who is receiving you. What was ordered vs what is in the bag. Then we can continue at the landing.
Be there when they send youHands-on · home or hotel
First 48 hours at home — or a hotel
A Bodyguard in the house — or the hotel room you’re recovering in — doing it all. New medicines. Wound. Oxygen. Breathing treatments. Drain. Urinary catheter. IV medications. IV fluids. Wound vac. Tube feeding. Tube medications. Ostomy. Humidifier. Suction. Trach (tube in the neck). Vent. Whatever else they send home. Blocks of 4, 12, 24, or 48 hours.
Request hours in the houseGoing to a facility
First 48 hours
at a facility
Hospital to the facility. We match what they took before the hospital with what the hospital gave, then again when they land, when the first dose is due, and the next day. One flat price.
See the first 48 hoursHands-on · the week after
First week — covered
The first 48 hours are the danger. The first week is the risk. Your Bodyguard does it all — new medicines. Wound. Oxygen. Breathing treatments. Drain. Urinary catheter. IV medications. IV fluids. Wound vac. Tube feeding. Tube medications. Ostomy. Humidifier. Suction. Trach (tube in the neck). Vent. A Bodyguard covers the whole week — at home, in a hotel, wherever you land — while the agency that stays gets installed.
Cover the first weekHands-on · longer landing
Two weeks — covered
Some landings take longer — trach, vent, wounds that prove slowly. The same hands stay on — the feeds, the suction, the oxygen, the machines, the meds on schedule — through the second week, until the agency that stays is installed and working.
Cover two weeksThe first 48 hours at home — or a hotel
This is the landing. Going home with something in you or on you. Hospitals may not allow some patients to leave without arranging home care. We take the first hours wherever you land — the house, a hotel room, a recovery suite. We also line up the agency that stays after — one we already know can do the work — so you are not signing whatever they hand you on the way out.
- The first 24 to 48 hours. You cannot compromise those hours. Survive them. We set the work so the agency that stays after can step in from where we left off.
- The first week decides which way this goes. A nurse can be warm, chatty, loved — every box checked, every med given, every order followed — and still be the shift the slide starts under. The damage shows up days later, and nobody connects it back. An experienced Bodyguard does not just watch the landing. We set it in order — then we hand the nurses who take the shifts after us what to hold, so the recovery holds when we are not in the room. We can cover up to two weeks — at home, or in the hotel. A rough handoff is where decline starts.
- The hire sent as “experienced.” We have walked into houses where a patient was just discharged and the person sent as experienced did not know what had to be in that house for you to survive the next morning. They did not know the machines — not how to run them, not when one was working and when it was not.
- You are already paying for those hours. A rotation charges by the hour — and sends whoever is available.
- The delivery is not the setup. The company that brings the machine will tell you it is fine. We have found some that were not. Different machines, different people, new models. The person you hired at home often cannot set it up, and cannot tell you it is wrong. One bad setup is all it takes.
- What is in that house — and what your Bodyguard does. New medicines. A wound. Oxygen. Breathing treatments. A drain. A urinary catheter. IV medications. IV fluids. A wound vac. Tube feeding. Tube medications. Ostomy. A humidifier. Suction. Trach (tube in the neck). A vent. A Bodyguard in the house. 4, 12, 24, or 48 hours. Check-ins if hands are already there and you only need eyes. that is not this product.
- Hands-on, not just eyes. In these hours your Bodyguard is the nurse — the feeds, the suction, the oxygen, the machines, the meds on schedule. You do not need a second nurse in the house unless you want to. When your own nurse is there, we watch and we document.
- The orders nobody reconciles. Every specialist writes for the piece they see — nobody holds the whole list. Orders written before the tube in the neck keep running after it. We do not change your doctor's orders — we make sure every one of them still deserves to run.
- A hotel bed counts. If the first night after discharge is a hotel bed, our licensed Bodyguard stays awake through it — so those hours have eyes.
We make the machines work. We make the rest ready. Then the agency that stays after can continue — our pick, or one you choose yourself. Either way, the landing has to be orderly first. Tell us the hours. A Bodyguard comes to the house.
If this is you
They are sending you out. Papers, meds, a destination. You need a Bodyguard at the discharge — and at the landing — who works for you, not for the hospital.
If this is your person
You cannot get there for the discharge. They will say they are fine to go. You still do not know. You need a Bodyguard you hired at the handoff.
A Bodyguard can be there when they send you. We look at the papers, the meds, who is receiving you. If they are going home, a Bodyguard can be in that house for the landing. If they are going to a facility, we can be there for the landing. We do not work for the hospital.
Still in that bed? That is the other card on this page. Already home with help you hired, and you need eyes? That is Care at Home. Already in a nursing home, memory care, or assisted living? That is the facility door. You want us on the case, not in the house? That is Your illness.
What we can actually do at the discharge
We cannot make them keep you. We cannot run the hospital. If they are going home with tube feeding, an IV, a catheter, or a machine, we can put a Bodyguard in that house for the landing, and we line up the agency that stays after. If they are going to a facility, we can be there for the landing. That is the whole offer.
Expertise without escalation
We are an objective third party. We do not take over the floor. We do not argue at the desk. Staff keep working. The discharge stays theirs.
We are a quiet Bodyguard at the handoff. We look. We document. If something must be raised, we raise it through the hospital’s own chain, and we tell your people — not as a scene.
A licensed record, kept for you
You keep it even if you never have to show it. We still document what was said and what was given, the day it happens.
Start at the hospital. Continue when you land. If later a doctor, an agency, or counsel needs to see how it was at discharge and how it was in the first hours after, the record already exists. A Bodyguard’s record is a licensed record — written as it happens, by a licensed healthcare professional, only for you, not for the hospital. You can ask for it.
What you walk away with
- A Bodyguard at the discharge who is yours, not the hospital’s.
- The med list and the destination, written down the day they send you.
- If they are going home: a Bodyguard in the house — or the hotel — for 4, 12, 24, or 48 hours. Or covered through the first week, or two.
- Machines working — not “they said it was fine when they dropped it off.”
- The house set so the next company can step in after those hours.
- If they are going to a facility: someone at the landing on that floor.
- Plain language to the family, not “they’re fine to go.”
- A Bodyguard’s licensed record from the handoff, and from those first hours at home.
What we will not promise: that we can delay the discharge, run the facility, or write the orders. Tell us the hours. A Bodyguard comes to the house. That is how we stay on your side.
Do not let them send you with only the hospital in the room.
If they are discharging today, say so. If they are going home with tube feeding, an IV, a catheter, or a machine, say so — and the hours you need. If they are going to a facility, say so. A Bodyguard takes it.
Request a Bodyguard for dischargeText or call (630) 415-0222 — answered right away, day or night. No menu.
Serving Chicagoland
One number. Everywhere you need us.
We provide advocacy inside hospitals, nursing homes, assisted living, behavioral health units, and memory care communities across the region — Northwestern Medicine, Endeavor Health, Advocate, Edward-Elmhurst, UChicago Medicine, Loyola, Rush, and more.
West — DuPage · Kane · Kendall · DeKalb
Hospital, nursing home & memory care advocacy in Addison · Aurora · Batavia · Bartlett · Bensenville · Bloomingdale · Bolingbrook · Burr Ridge · Carol Stream · Carpentersville · Clarendon Hills · Darien · DeKalb · Downers Grove · East Dundee · Elburn · Elgin · Elmhurst · Geneva · Gilberts · Glen Ellyn · Glendale Heights · Hampshire · Hanover Park · Hinsdale · Itasca · Lemont · Lisle · Lombard · Montgomery · Naperville · North Aurora · Oak Brook · Oakbrook Terrace · Oswego · Pingree Grove · Plainfield · Romeoville · Roselle · St. Charles · Sleepy Hollow · South Elgin · Sugar Grove · Sycamore · Villa Park · Warrenville · Wayne · West Chicago · West Dundee · Westmont · Wheaton · Willowbrook · Winfield · Wood Dale · Woodridge · Yorkville
Northwest — NW Cook · McHenry
Hospital, assisted living & rehab advocacy in Algonquin · Arlington Heights · Barrington · North Barrington · Buffalo Grove · Cary · Crystal Lake · Des Plaines · Elk Grove Village · Fox Lake · Hoffman Estates · Huntley · Inverness · Island Lake · Johnsburg · Lake Barrington · Lake in the Hills · Lake Villa · Lake Zurich · Marengo · McHenry · Mount Prospect · Mundelein · Palatine · Prospect Heights · Rolling Meadows · Schaumburg · Spring Grove · Streamwood · Wheeling · Woodstock
Near West — Inner Cook
Hospital & care facility advocacy in Berkeley · Bellwood · Berwyn · Broadview · Brookfield · Countryside · Elmwood Park · Forest Park · Franklin Park · Hillside · Justice · La Grange · La Grange Park · Lyons · Maywood · Melrose Park · North Riverside · Northlake · Oak Park · River Forest · River Grove · Riverside · Schiller Park · Stone Park · Summit · Westchester · Western Springs
North — Lake County · North Shore
Senior living & hospital advocacy in Antioch · Deerfield · Deer Park · Evanston · Glencoe · Glenview · Grayslake · Gurnee · Harwood Heights · Hawthorn Woods · Highland Park · Kenilworth · Kildeer · Lake Forest · Libertyville · Lincolnshire · Lindenhurst · Long Grove · Morton Grove · Niles · Norridge · Northbrook · Northfield · Park Ridge · Riverwoods · Round Lake · Skokie · Vernon Hills · Waukegan · Wilmette · Winnetka
Chicago
Hospital & care facility advocacy in Loop · Lincoln Park · Lakeview · Bucktown · Gold Coast · Old Town · Logan Square · Lincoln Square · Wicker Park · Hyde Park · Beverly · Bridgeport · Norwood Park · Edison Park · Jefferson Park · Portage Park · West Ridge · Rogers Park · Mount Greenwood · Edgebrook
South & Southwest — South Cook · Will
Hospital, nursing home & rehab advocacy in Blue Island · Bridgeview · Chicago Heights · Chicago Ridge · Country Club Hills · Crest Hill · Crestwood · Darien · Dolton · Evergreen Park · Flossmoor · Frankfort · Glenwood · Hazel Crest · Hickory Hills · Homer Glen · Homewood · Indian Head Park · Joliet · Lemont · Lockport · Matteson · Midlothian · Mokena · New Lenox · Oak Forest · Oak Lawn · Olympia Fields · Orland Park · Palos Heights · Palos Hills · Palos Park · Park Forest · Richton Park · Shorewood · South Holland · Steger · Tinley Park · Willow Springs · Worth
Text or call (630) 415-0222 — answered right away, day or night. No menu.